Country not listed?
If the country you are looking for is not listed, your caller can still join the meeting by dialling direct to Australia.
The caller will incur international call charges.
Can people join the meeting free?
Most of our international numbers are toll free, meaning that callers in that country using a landline can normally dial the number with no charge.
The cost for dialling from a mobile phone varies from a country to country.
In some countries where the toll free numbers do not work with toll free numbers (or they are unreliable) we have a number in a major city instead. This is countries like Taiwan and Thailand. These are regular telephone numbers so your caller will be charged on their bill whatever they would normally be charged for a call to that city.
Does it cost more to dial from a mobile phone?
In Australia and New Zealand we have different rates based on whether the caller is using a landline or mobile telephone.
Invoices are emailed once per month to the person/email address you nominate. They show everything we know about every line in a meeting:
- What number a line used to join the meeting (for instance a USA or UK toll free number)
- When it joined the teleconference
- How long it was connected
- What it cost.
If you have multiple users or conference rooms, they will each have a subtotal to make it easier to allocate charges to costs centres/clients/projects etc.
Payment is by credit/debit card (no additional fees).
Rates show the cost per line, per minute and exclude GST
These numbers allow your callers to join a teleconference without paying for an international telephone call.
In some countries there are two numbers this is because:
- we have a lot of calls originating in that country and have a backup number or
- there are known issues with calling from mobile phones to toll free numbers in that country, so we also provide a city number we can be certain will always work.
Some countries only have a city number, this is because the toll free/freephone numbers can be unreliable so we no longer use them.
The city numbers can be dialled from anywhere in that country.
If you are unsure which number to use, read: general information about international numbers and more specific information on which to use.